Frequently Asked Questions
What IT services do you offer?
What IT services do you offer?
We provide comprehensive IT solutions, including IT support, consulting, managed services, strategic planning, technology assessments, project management, systems integration, and various educational courses.
What is included in your managed IT services?
What is included in your managed IT services?
Our managed IT services cover 24/7 monitoring, regular maintenance, security management, data backup, disaster recovery, and proactive support to keep your business running smoothly.
How quickly can you respond to IT emergencies?
How quickly can you respond to IT emergencies?
We pride ourselves on our swift response time. Our team is available to address your IT issues promptly and effectively, minimizing downtime and ensuring continuous operations.
Can you help with cybersecurity for my business?
Can you help with cybersecurity for my business?
Absolutely! We offer specialized security awareness training, security courses, and comprehensive cybersecurity solutions to protect your business from digital threats.
What areas do you serve?
What areas do you serve?
We are based in Oakland Park, Florida, and serve all cities in the Tri-County region: Palm Beach, Broward, and Miami-Dade counties.
We also have clients in Peru, Chile, and the Dominican Republic.
Do you offer IT services on an hourly basis?
Do you offer IT services on an hourly basis?
Yes, we provide flexible service options, including hourly assistance for IT consulting and services, in addition to our customized monthly plans.
What makes Tech Consulting Support different from other IT companies?
What makes Tech Consulting Support different from other IT companies?
We offer a unique combination of personalized service, quick response times, certified expertise, and a wide range of IT solutions, all backed by over 13 years of experience.
Are your educational courses suitable for all skill levels?
Are your educational courses suitable for all skill levels?
Yes, our courses are designed for all levels – from beginners, including senior citizens, to advanced users needing specialized training in security and compliance.
Can you provide hardware and software for my business?
Can you provide hardware and software for my business?
Yes, as a DELL Certified Partner and Apple Authorized Reseller, we offer high-quality laptops, desktops, servers, routers, IP phones, and more, along with necessary software.
Do you offer mobility bandwidth, integration of smart devices (Internet of Things, IoT), and Artificial Intelligence (AI) solutions?
Do you offer mobility bandwidth, integration of smart devices (Internet of Things, IoT), and Artificial Intelligence (AI) solutions?
Yes, we have access to over 160+ Cloud solution Providers where we can offer you the best price/service package available.
Do you offer Cybersecurity solutions?
Do you offer Cybersecurity solutions?
Yes, we have access to over 160+ Cloud solution Providers where we can offer you the best price/service package available.
Do you offer Data, Voice, and Network solutions?
Do you offer Data, Voice, and Network solutions?
Yes, we have access to over 106+ Data, Voice, and Network solution providers where we can offer comparison pricing/services.
Do you offer Software-defined wide area network (SD-WAN) solutions?
Do you offer Software-defined wide area network (SD-WAN) solutions?
Yes, we have access to over 70+ SD-WAN solution Providers where we can offer you the best price/service package available.
Do you offer Unified communications and Collaboration solutions?
Do you offer Unified communications and Collaboration solutions?
Yes, we have access to over 70+ UCaaS solution Providers where we can offer you the best price/service package available.
Yes, we have access to over 70+ UCaaS solution Providers where we can offer you the best price/service package available.
Yes, we have access to over 70+ SD-WAN solution Providers where we can offer you the best price/service package available.
Yes, we have access to over 106+ Data, Voice, and Network solution providers where we can offer comparison pricing/services.
Yes, we have access to over 160+ Cloud solution Providers where we can offer you the best price/service package available.
Yes, we have access to over 160+ Cloud solution Providers where we can offer you the best price/service package available.
Yes, as a DELL Certified Partner and Apple Authorized Reseller, we offer high-quality laptops, desktops, servers, routers, IP phones, and more, along with necessary software.
Yes, our courses are designed for all levels – from beginners, including senior citizens, to advanced users needing specialized training in security and compliance.
We offer a unique combination of personalized service, quick response times, certified expertise, and a wide range of IT solutions, all backed by over 13 years of experience.
Yes, we provide flexible service options, including hourly assistance for IT consulting and services, in addition to our customized monthly plans.
We are based in Oakland Park, Florida, and serve all cities in the Tri-County region: Palm Beach, Broward, and Miami-Dade counties.
We also have clients in Peru, Chile, and the Dominican Republic.
Absolutely! We offer specialized security awareness training, security courses, and comprehensive cybersecurity solutions to protect your business from digital threats.
We pride ourselves on our swift response time. Our team is available to address your IT issues promptly and effectively, minimizing downtime and ensuring continuous operations.
Our managed IT services cover 24/7 monitoring, regular maintenance, security management, data backup, disaster recovery, and proactive support to keep your business running smoothly.
We provide comprehensive IT solutions, including IT support, consulting, managed services, strategic planning, technology assessments, project management, systems integration, and various educational courses.